Black Friday Sale Terms & Conditions

Ola BLACK FRIDAY Sale Terms and Conditions

Sale Policies:

  • No Order Changes: Orders cannot be canceled or changed once placed.
  • Final Sale: Items purchased in our Black Friday Sale are final sale and not eligible for returns, exchanges, or store credit unless deemed faulty which will be refunded/replaced.

Exclusions:

  • Excluded Items: Bundles, gift vouchers, and any pre-order items are not part of the sale and will not be available on our website during the sale period.
  • No Additional Codes: No additional promo codes or influencer discount codes can be used during the Black Friday Sale. These will be deactivated during the sale period.

Gift with Purchase:

  • Gift Policy: Orders over $90 AUD will automatically receive a gift, selected at random. Customers cannot choose or request specific gifts. Gifts are automatically added to the cart during checkout and are non-transferable, non-redeemable for cash, and cannot be returned or exchanged.

Other Offers:

  • No Combining Offers: The Black Friday sale cannot be combined with any other promotions or offers.

Stock and Oversold Items:

  • Stock Limitations: Due to high demand, some items may sell out quickly.
  • Oversold Items: If an item you ordered is out of stock or oversold, and you haven’t selected the substitution option at checkout, you will receive a full refund for that item to your original payment method. If the substitution option is selected, you will receive the same style in another colour, chosen at random.

Order Cancellation and Review Rights:

  • Ola's Right to Cancel or Review Orders: Ola reserves the right to review and cancel orders at any time, including for reasons such as suspected fraud, errors in product availability, or other unforeseen issues. In such cases, customers will receive a full refund to their original payment method, and notification will be provided.

Pricing:

  • Dynamic Pricing: Prices may fluctuate during the sale period. The price at the time of purchase is final, and no price adjustments will be made for previously purchased items if prices change.

Shipping and Dispatch Delays:

  • Dispatch Delays: Due to high order volumes, expect dispatch delays of 1-2 weeks beyond our regular shipping times. You will receive an email with tracking information once your order has been shipped. Note that express post refers to the method of shipping only.
  • Carrier Delays: Delivery times may be extended due to carrier delays beyond our control. Please allow additional time for delivery, especially during peak periods.

Site Errors and Inaccuracies:

  • Handling Errors: In the event of errors, inaccuracies, or omissions on our website during the Black Friday sale (e.g., product descriptions or pricing), Ola reserves the right to correct these, change or update information, or cancel orders if necessary. These rights apply even after orders have been submitted.
  • Right to Amend: Ola reserves the right to amend these terms and conditions at any time, including during the sale period.

Contact Information:

  • For any questions or assistance related to your Black Friday order, please contact Ola Customer Support at orders@olathelabel.com.au.

Enjoy your shopping and thank you for choosing Ola!